We use essential cookies to make Venngage work. By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.

Manage Cookies

Cookies and similar technologies collect certain information about how you’re using our website. Some of them are essential, and without them you wouldn’t be able to use Venngage. But others are optional, and you get to choose whether we use them or not.

Strictly Necessary Cookies

Always Active

These cookies are always on, as they’re essential for making Venngage work, and making it safe. Without these cookies, services you’ve asked for can’t be provided.

Show cookie providers

  • Venngage
  • Amazon
  • Google Login
  • Intercom

Functionality Cookies

These cookies help us provide enhanced functionality and personalisation, and remember your settings. They may be set by us or by third party providers.

Show cookie providers

  • Venngage
  • Chameleon
  • Intercom
  • Algolia

Performance Cookies

These cookies help us analyze how many people are using Venngage, where they come from and how they're using it. If you opt out of these cookies, we can’t get feedback to make Venngage better for you and all our users.

Show cookie providers

  • Venngage
  • Mixpanel
  • Intercom
  • Google Analytics
  • Hotjar

Targeting Cookies

These cookies are set by our advertising partners to track your activity and show you relevant Venngage ads on other sites as you browse the internet.

Show cookie providers

  • Google Ads
  • Google Tag Manager
  • Facebook
  • Pinterest
  • Product
  • Templates
  • Learn
  • Pricing
Educational Resources
Help Center
Help Center

4 Ways to Use Visual Storytelling in Infographics

Written by: Lydia Hooper

Oct 15, 2021

visual storytelling

Stories have been the way humans have communicated since as far back as history can trace. Visuals have been central to many of these stories, from cave paintings to political maps to modern-day advertisements.

While visual stories have varied widely, in both content and format, the structure has been surprisingly consistent.

In this article, I will show you the major methods for using visual storytelling in informational graphics, highlighting how visual stories can help your organization communicate key ideas. There will also be visual storytelling examples and templates you can customize to tell your own visual story.

Table of contents:

What is visual storytelling?

Visual storytelling refers to when visuals are used to tell a story. This is why people also use the term “visual narrative” when they refer to visual storytelling.

Visual storytelling is something we generally appreciate, from films to video games to social media posts. So much so that it seems like common sense that if you want to tell a story or convey a message, you’ll use a visual to do so.

Visual media that can be used for storytelling include photographs, illustrations, videos, and graphics, including informational graphics or infographics.

These visual communication tools are great, not only for grabbing and engaging the audience’s attention but also for resonating with and eliciting emotions, which are what drive stories forward.

visual storytelling

Visuals can also help us connect with people or characters, imagine ourselves in new scenarios or settings, and understand the most complex or nuanced narratives or plots.

For example, when we wanted to examine in detail how six different popular movies all follow the hero’s journey…

visual storytelling

…instead of using mere words, we decided to use visual storytelling and created an infographic that depicts each movie plot as it fits into different stages of the hero’s journey:

visual storytelling

Related: What Your 6 Favorite Movies Have in Common [Infographic]

Return to Table of Contents

Why visual storytelling matters

While humanists (anthropologists, philosophers, theologists, etc) have confirmed that stories are how we learn and evolve as a human species, scientists and researchers have quantified that:

  • Our visual sense is our primary means of taking in new information
  • It’s easier and faster for us to process images than text, which is especially important with attention spans becoming shorter
  • Visuals help people memorize and recall information, and they can even enhance motivation and influence behavior

For example, this article teaches parents how to know when their child’s flu turns serious:

Visual Storytelling Flu

Instead of just plain text, this story can come to life with some thoughtful visual elements, as shown in this infographic which is a lot easier to read and more motivating:

visual storytelling

Related: How to Summarize Infographic and Present It Visually

Visual storytelling is powerful, which is why it has become a popular tool for content marketing. It’s also useful for thought leadership, learning and development, human resource management, customer and client education, and more.

This infographic explains why visual content is more effective than plain text and different types of business materials you can apply visual storytelling to:

visual storytelling

Return to Table of Contents

When not to use visual storytelling

With all its power, visual storytelling is not a panacea and it isn’t always the best option. It may not be appropriate if…

The story is of a very sensitive nature

For example, if you are discussing a topic related to violence, then relevant images can be distressing and even paralyzing to the viewer.

The visuals are distracting from important parts of the story

Visuals should facilitate and support storytelling, but they can be so captivating that they take attention away from key insights and messages.

The story and/or the visuals are enforcing messages that are false or misleading

Sadly, bad infographics or misleading visuals are more common than they should be.

Here are some examples of grossly distorted graphs that make the visuals misleading:

bad infographics

bad infographics


Return to Table of Contents

Top visual storytelling techniques

Stories are innately human because they speak to universal human needs, as described by Abraham Maslow’s hierarchy of needs:

visual storytelling

There are four primary techniques for visual storytelling, and each speaks to a different set of these needs. The techniques that are connected to our deepest needs tend to also be the most powerful.

Depending on where your audience is in their own journey, they will need different stories. Dramatic stories are great for building awareness and desire, while more nuanced stories can be good for increasing knowledge and ability.

Here are the top visual storytelling techniques, ranked from most potent to least, with examples and tips for each.

Classic story arc

This technique is what storytellers think of when they think of a story. They think of heroes and the conflicts they face. No matter the characters and plot, the hallmark of a traditional story is that it has a beginning, middle, and end.

The classic story arc often speaks to our needs for safety and security, which is what gives it its immense power.

This technique is a good choice if you’re looking to build awareness and motivate people, especially a wide variety of people.

It’s useful if there’s a key problem or conflict that you want to center, like this example of an infographic about a crisis:

visual storytelling

A classic story can inspire solutions, even recommend specific ones (this is often referred to as a “pitch”). This infographic tells the story of how Airwaves (the “hero”) used Twitter (the solution) to achieve success.

visual storytelling

As you can tell, this visual storytelling technique is effective in showcasing case studies or customer success stories.

Here’s another great example of a case study – an infographic about how Venngage helps College UnMazed save $100k using infographics:

visual storytelling

You can customize case study templates and start applying this visual storytelling technique to your content marketing strategy today.

Related: How to Write a Case Study [+ Design Tips]

Tips: If you choose to use a classic story arc structure, makes sure you include these key ingredients:

  • An easy-to-follow narrative with a beginning, middle and end.
  • A challenge or obstacle, or a series of them—this is usually introduced in the beginning or middle.
  • A solution or resolution—sometimes this is a call to action at the end.

Return to Visual Storytelling Techniques

People-centered tales

Sometimes stories are less about action and more about people—their feelings, their personalities, their lives. These people can be leaders, change makers, or everyday folk like significant others or family.

These stories help meet our needs for connection and community. These needs are core to who we are as humans, so these stories can be impactful, but perhaps in a more subtle way.

If you are looking to motivate people in a sustainable way, center people in your visual stories.

It can be as simple as using first-person narratives or quotes to drive your visual narrative, like in this example:

visual storytelling

If your story is emotional in any way, then the people component is essential.

Sometimes showcasing specific individuals is difficult or inappropriate. In this case, you can use illustrations and theoretical “I” statements, as this example shows.

visual storytelling

Related: 15+ Creative People Infographics and Diverse Person Icons


  • If it’s appropriate and possible, use photos of real people/faces as research has shown they elicit emotional responses in viewers.
  • Be conscientious of your language—use words and phrases that the people you are highlighting have consented to
  • Always use inclusive imagery—you can learn more and get more tips on designing for diversity and inclusion here

Return to Visual Storytelling Techniques

Step by step explanation

The two techniques listed above are great if your visual story is one that can easily appeal to a fairly general audience. If you want to offer detailed or complex information and/or target specific groups, then you may need a different approach.

Step-by-step explanations are great for meeting your audience’s needs for learning and growth. If they already have awareness and motivation, these stories can equip them with the knowledge and ability to take action, including potentially engaging in new behaviors.

If your story is complex and/or if it involves data of some kind, then be sure to take your time walking them through a thorough narrative, one step at a time.

For example, this infographic about the Portland heatwave presents some key dates on a timeline before showing a larger abundance of data in a graph at the bottom:

visual storytelling

This next example is targeted at individuals interested in health. The “steps” in this infographic include detailing how BMI is calculated, showing an example, discussing the usefulness of BMI, then describing how BMI is correlated with body fatness.

visual storytelling


Tips: You will need to scaffold your story into different topics to discuss or questions to address.

Start with the general, big-picture context and proceed to more specific points gradually. Depending on the complexity of your story, and your audience’s current knowledge level, outline three to seven “steps.”

If you need more than seven, then you will need to break the content into different separate stories, which could be shared sequentially.

Return to Visual Storytelling Techniques

Report on key ideas

If your audience is specific, and if you are wanting to merely reinforce their existing knowledge then you don’t need a dramatic story or lengthy explanation.

Chances are you are already planning on just reporting out key ideas, perhaps in a white paper, email newsletter, or infographic.

Here is an example of an infographic about a very niche topic and clearly for a group that has certain pre-existing knowledge:

visual storytelling

If you are thinking you’ll just report out ideas, be sure there isn’t any information you’re planning to include that is entirely new, emotionally charged, or complex in any other way. That kind of information may need to be delivered using one of the techniques described previously.

While this infographic is for managers in general, it touches on some complex topics like giving feedback, being consistent, letting go of responsibilities, and role modeling.

visual storytelling

In this case, an infographic can provide an overview, but it likely won’t change the behaviors it recommends. At least some of these changes may require greater awareness, motivation, perhaps even knowledge and ability—stories that stimulate these will need to be of a different kind.

Tips: As stated previously, assess whether this technique suits your goal, and limit the main ideas to 3-7 in total.

The other key to success with reporting is to know your audience really well, in particular what their existing knowledge is, for this is the “lens” through which they will process the information you share.

Return to Visual Storytelling Techniques

Summary: Craft your narrative using visual media to effectively convey ideas and influence the audience

If you are wanting to change people’s hearts, minds, or actions, then visual storytelling is a necessity—so long as you are approaching it thoughtfully.

Once you identify its true purpose, you’ll know how to best structure and tell your visual story so it will serve your audience as well as your goal.

You don’t need to be an artist or designer to tell your story visually, you only need to practice, practice, practice. With a visual communication solution like Venngage, you can easily select a colorful template and add icons, illustrations, photos, and/or charts that support your narrative.

Every day, all day, your company is looking to communicate key ideas. Start building your visual storytelling strategy and skills today!

About Lydia Hooper

Lydia Hooper has a decade of experience as an information designer, and has worked with and for more than 50 national, state, and local organizations. She led a team to win bronze in the national Civic Data Challenge in 2013. Her writing on data visualization and information design has also been published by Data Visualization Society, UX Collective, SAGE Publishing’s MethodSpace and Evergreen Data. Lydia has also designed and facilitated workshops for dozens of organizations including American Institute of Graphic Arts-Colorado and the Rocky Mountain Chapters of the Association for Talent Development and the Society for Technical Communication.