17+ Communication Tools for Seamless Collaboration and Better Marketing

By Sara Austin, May 05, 2021

Communication Tools

Between 2000 and 2015, researchers found that the average human attention span decreased from 12 seconds to a measly 8 seconds. Just like that, capturing the attention of our audiences, whether they were clients, customers, and coworkers, got harder by half.

The need for effective communication didn’t change. The value of collaboration has not diminished.  With so many messages coming to us, from the real world to the digital world, effective communication is arguably more important than ever.

If you want to improve collaboration and supercharge your marketing impact, check out the 17+ best team and business communication tools listed below.

Click to jump ahead:

 

Visual communication tools

Venngage

Communication Tools Venngage

Who’s it for: Individuals, professionals, businesses and enterprise clients

Features: Templates for all types of business communication, customizable and diverse icons, branding kit with automated branding, real-time collaboration, team accounts, thousands of stock photos, data visualization tools (charts, graphs, maps, etc.) and responsive online support.

Here are some examples of templates you can create using Venngage:

Business pitch decks:

Communication Tools


 

Job aids:

Communication Tools


 

Email newsletters:

Communication Tools


 

Pricing: Venngage offers a free plan for users that gives them unfettered access to over 1,400 templates and 3 million stock photos.

To create more infographics and have more storage available for graphics, you can upgrade to the Premium plan, which is $19/month or $16/month if you sign up for a yearly subscription. For businesses, Venngage offers a comprehensive Business plan for $49/month or $39/month if you sign up for a yearly subscription.


 

Return to Table of Contents

 

Project management tools

Asana

Communication Tools

Who’s it for: Individuals, small to large teams

Features: List view, timelines, project boards, goal tracking, automation, workflows, dashboards, internal messaging, file sharing, templates, and more.

Integrations: Adobe Creative Cloud, Slack, Microsoft Teams, Gmail, Vimeo, Zendesk, Zoom, LucidChart, Zapier, and more.

Pricing: Asana offers a free Basic plan that is perfect for individuals or small teams, as well as Premium ($10.99 per user/month) and Business ($24.99 per user/month) plans with broader capabilities.

Trello

Communication Tools

Who’s it for: Individuals, small and large teams

Features: Code-free automation, timeline view, Kanban boards, dashboard, table view, calendaring for time management, file sharing, project planning, instant messaging and more.

Integrations: Slack, Dropbox, Google Drive, Evernote, and Confluence.

Pricing: Individuals and small teams can sign up for a Free Trello account. A Business Class account is $10 per user/month billed annually. Enterprise accounts are also available.

Return to Table of Contents

 

Chat and messaging tools

Slack

Communication Tools

Who’s it for: Small-to-enterprise level businesses

Features: Instant messaging, voice and video calls, workflow builder, channels, inter-organizational collaboration, file sharing, and project archives.

Integrations: Dropbox, Zoom, Microsoft OneDrive, Google Suite, Salesforce, Zendesk, Jira Cloud, Asana, Zapier, Trello, and more.

Pricing: Slack offers three plans for users. The Standard plan offers basic functionality and 10 GB of storage per member for $6.67 per user/month. The Plus plan offers 20 GB of storage and supports the use of SSO for $12.50 per user/month. Enterprise plans are also available.

Return to Table of Contents

 

Marketing communication tools

Mailchimp

Communication Tools

Who’s it for: Freelancers, agencies, startups, mobile and web apps, eCommerce and retail

Features: Website builder, custom domains, landing pages, digital ads, CRM, demographics and segmentation, dynamic content, campaign templates, customer journeys, and smart recommendations.

Integrations: LinkedIn, Zendesk, WordPress, Eventbrite, OpenTable, Facebook, Vimeo, Google Analytics, Patreon, and many more.

Pricing: Mailchimp offers a free plan for up to 2,000 customer contacts that allows you to build a website and start assembling your CRM.

They also offer an Essentials plan for $9.99/month, a Standard plan for $14.99/month and a Premium plan for $299/month. In addition, they offer transactional email plans that allow you to pay per block of emails.

Related69 Engaging Email Newsletter Templates and Design Tips

Constant Contact

Communication Tools

Who’s it for: Startups, small-to-large businesses

Features: Email funnels, website builder, list-building tools, list segmentation, marketing automation, scheduled marketing, social media, Facebook and Instagram ads, real-time analytics, and dynamic forms.

Integrations: Facebook, Shopify, Eventbrite, Salesforce, WordPress, QuickBooks, eBay and many more.

Pricing: Constant Contact offers several plans for small to large businesses. For $10/month, you can sign up for their Website Builder. Email marketing plans start at $20/month, with a Plus plan available for $45/month. Ecommerce Pro is an AI-powered email campaign solution for $195/month.

Return to Table of Contents

 

Voice and video conferencing tools

Zoom

Communication Tools

Who’s it for: Individuals, small to large businesses, and enterprise clients

Features: Voice and video conferencing, screen sharing, file sharing, chat feature, cloud storage for recordings, and video webinar support.

Integrations: Zapier, Asana, Google Workspace, Slack, Asana, Zendesk, Microsoft Teams, Wix, and many more.

Pricing: Zoom offers a free Basic plan for personal meetings. For larger meetings, for up to 30 hours, and social media streaming, you can sign up for a Pro plan for $149.90/year per license.

Small and medium businesses can take advantage of the Business plan for $199.90/year per license to also receive Single Sign-On capabilities and company branding.

Related10 Tips for Effective Communication With a Remote Team [Templates]

Skype

Communication Tools

Who’s it for: Individuals and groups of all sizes

Features: HD video conferencing, integrated instant messaging feature, phone subscriptions, free Skype-to-Skype calls, SMS messaging, call forward, voicemail, screen sharing, and call recording.

Integrations: GitHub, Trello, Gmail, Google Sheets, Constant Contact, Cisco WebEx, Basecamp 2, and many more.

Pricing: Skype is free to use for video conferencing. There are Skype phone subscription plans for $3.68/month if you want to be able to use your device as a Skype phone.

Return to Table of Contents

 

Document collaboration tools

Google Workspace

Communication Tools

Who’s it for: Small to large businesses

Features: Google Workspace is made up of a constellation of Google apps, including Google Docs, Sheets, Slides, Gmail, Drive, Calendar, and more.

Integrations: Adobe Creative Cloud, box, Dropbox, Evernote, LucidChart, Asana, DocuSign, Freshdesk, SurveyMonkey, SmartDraw and much more.

Pricing: Google Workspace is a suite of several Google tools, including Docs, Sheets, Meet and more. The Business Starter plan is $6 per user/month, the Business Standard plan is $12 per user/month, and the Business Plus plan is $18 per user/month, with each plan offering more storage and conferencing capabilities.

Microsoft Office 365

Communication Tools

Who’s it for: Individuals, businesses, schools, and enterprise clients

Features: Microsoft Word, Excel, PowerPoint, Outlook, OneDrive, Teams, Outlook, Publisher, SharePoint, Skype, Yammer, and more.

Integrations: Docusign, Zapier, DropBox, Salesforce, Ring Central, box, Clio, ActiveCampaign, Okta, Miro, and more.

Pricing: There are many plans for Microsoft 365, each with its own features and benefits. Microsoft 365 Business Basic costs $5 per user/month and the Microsoft 365 Business Premium plan is $20 per user/month. Microsoft 365 Family is $99.99/year for up to six people.

Return to Table of Contents

 

Knowledge center tools

Bloomfire

Communication Tools

Who’s it for: Organizations and teams in need of better knowledge management

Features: Rich text editor, AI-generated tags, searchable knowledge repository, dynamic research library, insights curator, and an aggregated news hub.

Integrations: Slack, Microsoft Teams, Google Chrome, Zendesk, Salesforce, Tableau, Dropbox, Google Drive, and One Drive.

Pricing: Bloomfire offers a Basic plan which is $25 per user/month. The price per user scales down as you increase the number of users, so 50 users per year would cost $15,000/year.

ProWorkflow

Communication Tools

Who’s it for: Remote teams, on-site teams, collaborators

Features: Project tracking, workflows, task management timesheet reporting, team communications, file sharing, resource management, knowledge repository, and a dedicated app store with helpful add-ons.

Integrations: Microsoft Teams, Microsoft Outlook, Xero, Freshbooks, QuickBooks, box, Dropbox, Google Workspace, Zapier, and Microsoft One Drive.

Pricing: ProWorkflow offers two plans. Their Professional plan is $20/mo. and the Advanced plan is $30/mo. You can save 10% by signing up for annual pricing – which gives you the Professional plan for $18/mo. and the Advanced plan for $27/mo.

Return to Table of Contents

 

File sharing tools

Dropbox

Communication Tools

Who’s it for: Students, teachers, professionals, individuals, everyone who needs cloud storage for digital files

Features: File sharing, device syncing, desktop and mobile apps, security and back-ups, collaboration tools, file organization and document management tools.

Integrations: Canva, Autodesk, Trello, Slack, Okta, and Getty Images.

Pricing: Dropbox offers a Basic free plan with 2 GB of storage, a Plus plan for $9.99/month with 2 TB of storage and a Family plan for $16.99 per month for up to six users.

For business accounts, Dropbox offers a Standard plan with 5 TB of storage for $12.50 per user/month, a Professional plan with 3 TB of storage plus sharing tools for $16.58/month and an Advanced plan for $20 per user/month with unlimited storage.

Flock

Communication Tools

Who’s it for: Remote and on-site teams

Features: instant messaging, channel chats, video calling, file sharing, productivity tools, and personalized onboarding.

Integrations: Asana, Twitter, Trello, Github, Google Calendar, Google Drive, Microsoft OneDrive, Dropbox, Box, Todoist, Mailchimp, Bitbucket, and Jira.

Pricing: Flock has a free Starter plan for up to 20 team members. A pro plan costs $4.50 per user/mo. for up to 100 team members. Enterprise quotes are also available for larger teams.

Return to Table of Contents

 

Internal team communication tools

Soapbox

Communication Tools

Who’s it for: Remote and on-site teams, small and large organizations

Features: Collaborative meeting agendas, meeting notes, post-meeting pulse surveys, conversation insights, goal-setting, and an extensive library of agenda templates, conversation starters, and goal examples to choose from

Integrations: Google Suite, Chrome Extension, Slack, Microsoft Teams, Outlook, and Zapier to connect to over 2000+ apps

Pricing: Soapbox is a freemium product. They have a free forever version, a Pro plan which is $7/user/month, as well as a starter team pack priced at $5 total for the first 5 users. They also have a Business plan marked at $11/user/month.

Yammer

Communication Tools

Who’s it for: Remote and on-site teams, small and large organizations

Features: App library, deep integrations with Microsoft Office 365, live and on-demand events, dynamic communication via instant messaging, file sharing and editing, enterprise-level security, and more.

Integrations: Microsoft Office 365, Microsoft SharePoint, OneDrive, as well as external tools such as Klout

Pricing: Yammer is available as part of the Microsoft Office 365 E1, E3, and E5 plans. These plans are, respectively, $8 per user/month, $20 per user/month and $35 per user/month.

Microsoft Teams

Communication Tools

Who’s it for: Teams of all sizes, from small and large organizations

Features: Online meetings, shared channels, instant messaging, collaboration tools, screen sharing, video conferencing, audio calls, workflows, file sharing, and more.

Integrations: Microsoft Office tools, Asana, Polly, and ZenDesk.

Pricing: Microsoft Teams has a free plan with limited features, and is also included within several Microsoft Office Suite bundles. The Microsoft 365 Business Basic bundle is $5 per user/month. The Microsoft 365 Business Standard plan gives you even more tools for $12.50 per user/month.

Nutcache

Communication Tools

Who’s it for: Small and large organizations

Features: Collaboration workspace, work tracking, task management, automation, Gantt charts, project budgeting, time tracking, invoicing, and more.

Integrations: PayPal, Stripe, QuickBooks, Google Suite, Slack, GitHub, and Zapier.

Pricing: Nutcache offers a Free plan to get you started, as well as a Pro plan for $$6 per user/month and an Enterprise plan for $12 per user/month.

Return to Table of Contents

 

In summary: Businesses need both internal communication tools and customer communication management software for seamless collaboration

Having effective communication tools in the workplace is vital because you can’t expect people to work together effectively unless they all have the same fundamental understanding of the task at hand.

Visual aids created with Venngage can help you create clear communications for your organization, facilitating a shared understanding and making collaboration easy and seamless.

The best part about working with Venngage to create business communication assets is that you don’t have to have any previous design experience.

Our library of thousands of easy-to-edit templates and our drag-and-drop editor allow you to quickly and easily create business materials and other content with ease.


 

 

 

About Sara Austin

Sara Austin is a Learning Designer and freelance writer who has been published on sites such as fismacs.com. She has a master’s degree in Instructional Technology and a doctorate in Educational Leadership. Sara is a member of the Academic Advisory Board at Academic Influence.