Venngage Customer Journey Mind Maps

Learn the value of your user's pain points and needs, and improve the experience of your customers with Venngage's customer journey mind map templates.

CREATE CUSTOMER JOURNEY MIND MAPS

Not a designer? Not a problem. With Venngage's beginner-friendly user journey map tool, making a journey map has never been easier. 40,000+ businesses trust Venngage to improve their marketing strategies!

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Design from one of our customer journey mind map templates

Customize one of our professionally-designed templates. See all customer journey mind map templates

Design an effective customer journey mind map on Venngage by following these steps:

Add different target customer profiles by accessing our library of illustrations and stock photos to represent different types of users.

Design an effective customer journey mind map on Venngage by following these steps:

Browse our library of 40,000+ icons and illustrations. Select the ones that emphasize key steps in your customer's journey.

Use a consistent theme. All of our user journey maps were designed with a central theme in mind, making it easy to create a professional-looking design.

Customize our customer journey mind map templates in a snap. Drag and drop new elements and share engaging visuals with your team using Venngage's smart editor.

CREATE CUSTOMER JOURNEY MIND MAPS

How to create customer journey mind maps in 5 steps:

Create a Venngage account using your email, Gmail or Facebook account.

Browse our professional customer journey mind map examples. Choose a template that has the right look and feel for your needs.

Edit the text and add in your own images into the template.

Customize your customer journey mind map template by adding new steps or swapping in icons from our library.

Share the link to your customer journey mapping process with your team or client. Or download it as a PNG or PDF file (Business or Premium plans only).

CREATE CUSTOMER JOURNEY MIND MAPS

Understand how your clients interact with your brand

User Customer Journey Mind Map Templates

Plot this journey using Venngage's customer journey map tool. Our professional designs will help you create a resource that you and your team can refer to.

User-Friendly Editor

Venngage is an online drag-and-drop graphic design tool for people with little to no design experience. Swap out text, images, icons, and add data to your user experience map!

Share Your Customer Journey Mind Map

Download your user journey design in high-quality PNG or PDF formats, or share it on social media directly from Venngage with just a few clicks.

Customer Support 24/7

Running into any issues? Have questions about using a feature or need advice? Our support team is available around the clock.

Brand Identity

Build your brand through consistency. My Brand Kit lets you incorporate your branding into every asset you design in Venngage.

Team Collaboration

Working with a team? Make your teamwork seamless by having multiple people within the same design. Write comments and helpful feedback.

CREATE CUSTOMER JOURNEY MIND MAPS

Choose the customer journey mind map that best represents your users' experiences

A user journey map should quickly communicate your customers' needs and pain points. The level of detail is up to you! And thanks to Venggage's customizable features, designing the ideal journey map for your business will be a piece of cake.

Choose a template that best fits the process you want to improve. Also, you can ask our team to recommend one to you.

Customize design assets by adding, editing, dragging or deleting shapes, lines and colors with a few clicks.

Quickly add branding to any process map with My Brand Kit. Save your brand's color palette, fonts and images and apply them to every graph you create.

Start using Venngage's customer journey map tool. Sign up for an account for free and leverage our smart editor features to add any icons, illustrations, or images with a single click. No design experience required.

CREATE CUSTOMER JOURNEY MIND MAPS

Design the perfect visual representation of your user journey

Your customer journey mind map should represent each step of your customer's experience. This is the best way to analyze the consumer's behavior and preferences in order for your team to make the changes you need to achieve new goals and paths with your brand.

A comprehensive way to do this is by creating a profile representation of each type of customer. This could be as simple as a well-researched headshot. Or as complex as a mood board that shows their dreams, and motivations in a visual way. With Venngage, you can create and customize all the options.

CREATE CUSTOMER JOURNEY MIND MAPS

Design the perfect visual representation of your user journey

Collaborate with your team and stakeholders in real-time

Speed up your workflow and get buy-in from colleagues and bosses. Venngage's team features let you turn to "share" on and off. Collaborate with each other, therefore, you can improve your market research process and develop your journey map in a more fluent way.

Invite your team to view, comment, or edit your design. Then, share a private link when you're done!

CREATE CUSTOMER JOURNEY MIND MAPS

Download or share your customer journey mind map with a click

Download your document as a PDF or Interactive PDF (to use hyperlinking).

To print your document, apply print bleeds in the editor and then download it as a PDF.

Share your completed design using a share link - no need to download a single thing.

CREATE CUSTOMER JOURNEY MIND MAPS

Download or share your customer journey mind map with a click

FAQs

How do I create a customer journey mind map on Venngage?

Click the green button below and sign up for Venngage using your email, Gmail or Facebook account. Then, click "Templates" to find the best design for you.

Can I add hyperlinks to my customer journey mind map?

Click any element (text, icon, images) in our templates to add a link. Then, download your file as an Interactive PDF (Business plan only).

Can I share, download or print my customer journey map?

Sure thing! Share a link to your design with your colleagues or clients. Or download your file as a PNG or PDF file to print it (Premium and Business plans only).

CREATE CUSTOMER JOURNEY MIND MAPS

Try Venngage's Customer Journey Map Maker today. Sign up for free!

CREATE CUSTOMER JOURNEY MIND MAPS

Venngage Customer Journey Mind Maps

Design from one of our customer journey mind map templates

Customize one of our professionally-designed templates. See all customer journey mind map templates

Design an effective customer journey mind map on Venngage by following these steps:

How to create customer journey mind maps in 5 steps:

Understand how your clients interact with your brand

User Customer Journey Mind Map Templates

User-Friendly Editor

Share Your Customer Journey Mind Map

Customer Support 24/7

Brand Identity

Team Collaboration

Choose the customer journey mind map that best represents your users' experiences

Design the perfect visual representation of your user journey

Collaborate with your team and stakeholders in real-time

Download or share your customer journey mind map with a click

FAQs

How do I create a customer journey mind map on Venngage?

Can I add hyperlinks to my customer journey mind map?

Can I share, download or print my customer journey map?

Try Venngage's Customer Journey Map Maker today. Sign up for free!

Get started with our customer journey map templates

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