{"id":49493,"date":"2021-08-12T11:17:13","date_gmt":"2021-08-12T15:17:13","guid":{"rendered":"https:\/\/venngage.com\/blog\/?p=49493"},"modified":"2025-08-21T10:02:51","modified_gmt":"2025-08-21T14:02:51","slug":"process-documentation","status":"publish","type":"post","link":"https:\/\/venngage.com\/blog\/process-documentation\/","title":{"rendered":"A Brief Guide to Process Documentation [With Templates and Examples]"},"content":{"rendered":"<p><a href=\"https:\/\/venngage.com\/templates\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-49523 size-full\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Blog-Header.png\" alt=\"process documentation\" width=\"1024\" height=\"576\" \/><\/a><\/p>\n<p>Businesses of all sizes rely on processes to keep them function smoothly. As your business grows, there are more processes involved and it&#8217;s more complicated to keep all employees updated of the changes. This is where process documentation comes in handy.<\/p>\n<p>In this brief guide to process documentation, we&#8217;ll explore what process documentation is, why your business needs it and how to create a process document that&#8217;s engaging and easy to understand, with templates you can start customizing immediately using Venngage.<\/p>\n<p><center><a href=\"https:\/\/infograph.venngage.com\/register\" target=\"_blank\" rel=\"nofollow noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>START CREATING FOR FREE<\/b><\/button><\/a><\/center><\/p>\n<h3 id=\"toc\">Click to jump ahead:<\/h3>\n<ul>\n<li><a href=\"#1\">What is process documentation?<\/a><\/li>\n<li><a href=\"#2\">What is the purpose of process documentation?<\/a><\/li>\n<li><a href=\"#3\">How do you write a process document?<\/a><\/li>\n<li><a href=\"#4\">More process documentation\u00a0templates<\/a><\/li>\n<\/ul>\n<h2 id=\"1\">What is process documentation?<\/h2>\n<p>Process documentation refers to the task of outlining the steps needed to complete a process.<\/p>\n<p>A process document typically includes any types of materials that support documenting a process, including:<\/p>\n<ul>\n<li>Checklists<\/li>\n<li>Tutorials<\/li>\n<li>Forms<\/li>\n<li>Visuals<\/li>\n<li>Videos<\/li>\n<li>Process maps<\/li>\n<li>and more<\/li>\n<\/ul>\n<p>For instance, a business process document can include a\u00a0<a href=\"https:\/\/venngage.com\/blog\/standard-operating-procedure\/\" target=\"_blank\" rel=\"noopener\">standard operating procedure<\/a> (SOP). Here&#8217;s an example of an SOP in the form of an escalation matrix:<\/p>\n<p><a href=\"https:\/\/venngage.com\/templates\/diagrams\/light-sales-prioritization-pipeline-flow-chart-bce79e5e-da91-4b99-93af-b8ea64cd475c\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-49516\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Sales-Development-Pipeline.png\" alt=\"process documentation\" width=\"600\" height=\"776\" data-darkreader-inline-boxshadow=\"\" \/><\/a><\/p>\n<p><center><a href=\"https:\/\/venngage.com\/templates\/diagrams\/light-sales-prioritization-pipeline-flow-chart-bce79e5e-da91-4b99-93af-b8ea64cd475c\" target=\"_blank\" rel=\"noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>CREATE THIS CHART TEMPLATE<\/b><\/button><\/a><\/center><\/p>\n<p><a href=\"#toc\"><strong>Return to Table of Contents<\/strong><\/a><\/p>\n<h2 id=\"2\">What are the purpose and benefits of process documentation?<\/h2>\n<p>Businesses can use process documentation for a number of reasons, including:<\/p>\n<h3>To ensure consistent operational proficiency<\/h3>\n<p>Essentially, a process document serves as a tool to help maintain consistent quality across business processes.<\/p>\n<p>By documenting\u00a0a business process\u00a0in detail, company helps reduce operational ambiguity for employees and\u00a0make sure that everyone within or across departments understands how to execute a process to achieve the best results.<\/p>\n<h3>To train employees<\/h3>\n<p>Process documentation is essential for <a href=\"https:\/\/venngage.com\/blog\/new-employee-orientation\/\" target=\"_blank\" rel=\"noopener\">new employee orientation<\/a>. These documents serve as <a href=\"https:\/\/venngage.com\/blog\/training-materials\/\" target=\"_blank\" rel=\"noopener\">training materials<\/a> to help new hires get up to speed with their new roles.<\/p>\n<p>An <a href=\"https:\/\/venngage.com\/blog\/standard-operating-procedure-checklist\/\" target=\"_blank\" rel=\"noopener\">SOP checklist<\/a>\u00a0like this one, for example, helps simplify the blog publishing process for new employees:<\/p>\n<p><a href=\"https:\/\/venngage.com\/templates\/checklist\/simple-blog-publishing-checklist-05f9f59a-e304-42b6-99a9-43eb259bd724\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-49430\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Standard-Operating-Procedure-Blog-Publishing-Checklist.png\" alt=\"process documentation\" width=\"600\" height=\"776\" data-darkreader-inline-boxshadow=\"\" \/><\/a><\/p>\n<p><center><a href=\"https:\/\/venngage.com\/templates\/checklist\/simple-blog-publishing-checklist-05f9f59a-e304-42b6-99a9-43eb259bd724\" target=\"_blank\" rel=\"noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>CREATE THIS CHECKLIST TEMPLATE<\/b><\/button><\/a><\/center><\/p>\n<p>For more\u00a0process documentation templates in SOP format, check out our post on the top 15+\u00a0<a href=\"https:\/\/venngage.com\/blog\/standard-operating-procedure-checklist\/\" target=\"_blank\" rel=\"noopener\">SOP checklist templates<\/a>\u00a0you can use to streamline your business processes.<\/p>\n<h3>To preserve knowledge<\/h3>\n<p>As important processes are well documented, company won&#8217;t have to worry if a key employee leaves and takes the knowledge with them.<\/p>\n<h3>To improve processes<\/h3>\n<p>As you continuously document processes, you can notice the differences or the changes between old processes and new ones. This helps employees to find out what&#8217;s working and what&#8217;s not and make recommendations to <a href=\"https:\/\/venngage.com\/blog\/process-improvement-plan\/\" target=\"_blank\" rel=\"noopener\">improve existing processes<\/a> by using different styles \u2014 <a href=\"https:\/\/venngage.com\/blog\/pdca-cycle\/\" target=\"_blank\" rel=\"noopener\">PDCA<\/a> for example.<\/p>\n<p><a href=\"#toc\"><strong>Return to Table of Contents<\/strong><\/a><\/p>\n<h2 id=\"3\">How do you write a process document?<\/h2>\n<h3>Step 1: Identify your process<\/h3>\n<p>The first step requires you to define the process value in relation to your operations. This definition gives your process an objective. Plus, you can easily name the process document.<\/p>\n<p>Here&#8217;s an example of a process infographic named &#8220;How to Use Google Meet&#8221;:<\/p>\n<p><a href=\"https:\/\/venngage.com\/templates\/infographics\/colorful-how-to-use-google-meet-infographic-e08d5f33-8c56-4ff9-b166-400a82d7dfa5\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-49520\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-How-to-Use-Google-Meet.png\" alt=\"process documentation\" width=\"600\" height=\"1963\" data-darkreader-inline-boxshadow=\"\" \/><\/a><\/p>\n<p><center><a href=\"https:\/\/venngage.com\/templates\/infographics\/colorful-how-to-use-google-meet-infographic-e08d5f33-8c56-4ff9-b166-400a82d7dfa5\" target=\"_blank\" rel=\"noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>CREATE THIS TEMPLATE<\/b><\/button><\/a><\/center><\/p>\n<p>The &#8220;What&#8221; and &#8220;Why&#8221; of the process are clearly defined, helping readers know what this business process document is meant for. The scope of the process is also clearly identified through this (more detail in the next section).<\/p>\n<h3>Step 2: Define its scope<\/h3>\n<p>&#8220;Task creep&#8221; happens when steps from one process overlap with another and create routine redundancies.<\/p>\n<p>It&#8217;s important to determine at the beginning what&#8217;s going to be covered and what&#8217;s not within a process document.<\/p>\n<p>Authors must include their scope definition upon naming and defining the process involved. Doing this helps readers limit the vocabulary&#8217;s context and references. As a result, the process documentation becomes much more coherent and easy to understand.<\/p>\n<h3>Step 3: Determine the process start and end<\/h3>\n<p>Every process has a start point. Programmers declare their variables and containers before adding anything else. Thus, your process must define the variables that initiate the processes involved.<\/p>\n<p>For example, customer service can only start their processes after a customer sends their complaints. Then, they can end the process after support teams have resolved the problems and satisfied the customers.<\/p>\n<p>Here&#8217;s an example of an escalation matrix designed for Customer Support team that can be included in a process document after the section about the process start and end:<\/p>\n<p><a href=\"https:\/\/venngage.com\/templates\/infographics\/simple-escalation-matrix-infographic-fdf5f619-63eb-4e9e-aee2-90ad427447ec\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-49495\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Escalation-Matrix.png\" alt=\"process documentation\" width=\"600\" height=\"776\" data-darkreader-inline-boxshadow=\"\" \/><\/a><\/p>\n<p><center><a href=\"https:\/\/venngage.com\/templates\/infographics\/simple-escalation-matrix-infographic-fdf5f619-63eb-4e9e-aee2-90ad427447ec\" target=\"_blank\" rel=\"noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>CREATE THIS INFOGRAPHIC TEMPLATE<\/b><\/button><\/a><\/center><\/p>\n<h3>Step 4: Determine the process inputs and outputs<\/h3>\n<p>List out the resources needed for employees to complete the process\u2014these are the process inputs.<\/p>\n<p>Your objectives dictate the process&#8217; desired outputs, or in other words, what the process will achieve once completed.<\/p>\n<p>Some process documentation doesn&#8217;t include process outputs. However, including them can make your process much more coherent.<\/p>\n<h3>Step 5: Determine the process task executors<\/h3>\n<p>Appoint\u00a0one or more task executors underneath each process activity.<\/p>\n<p>Process document authors\u00a0must identify task executors by their job title rather than their name because it helps\u00a0others understand the duties and responsibilities of each team or company member, no matter the department they&#8217;re in.<\/p>\n<h3>Step 6: Break down every step detail of the process<\/h3>\n<p>Every activity in your process requires a &#8220;verb + object&#8221; format to reduce ambiguity in terms of the tasks that need completing. You can write your process activities as &#8220;create Trello card,&#8221; &#8220;escalate problems to Engineering,&#8221; or &#8220;run program.&#8221;<\/p>\n<p>Complex processes that require two or more actions require a sub-step. Sub-steps help break down every process&#8217; step detail. For example &#8220;publish a blog post&#8221; can have a sub-step set that includes &#8220;check the blog post category,&#8221; &#8220;add tags,&#8221; &#8220;add featured image,&#8221; and more.<\/p>\n<p>All process document authors should make specifications a necessity because general process statements will create confusion.<\/p>\n<h3>Step 7: Visualize the steps<\/h3>\n<p>Including visuals in your process document makes it easier for employees to understand and conceptualize how best to execute the process.<\/p>\n<p>There are many types of visuals you can use to assist with your process documentation, but a <a href=\"https:\/\/venngage.com\/blog\/flow-chart-template\/\" target=\"_blank\" rel=\"noopener\">flow chart template<\/a>\u00a0or a <a href=\"https:\/\/venngage.com\/blog\/step-infographic\/\" target=\"_blank\" rel=\"noopener\">step infographic<\/a> is often recommended.<\/p>\n<p>Here&#8217;s an example of a process flowchart outlining the steps necessary to handle any undesirable behavior within a company:<\/p>\n<p><a href=\"https:\/\/venngage.com\/templates\/diagrams\/financial-disciplinary-process-flowchart-76aa2c17-7e53-479a-8f64-735ab1bc5be3\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-49519\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Financial-Disciplinary-Process-Flowchart.png\" alt=\"process documentation\" width=\"600\" height=\"776\" data-darkreader-inline-boxshadow=\"\" \/><\/a><\/p>\n<p><center><a href=\"https:\/\/venngage.com\/templates\/diagrams\/financial-disciplinary-process-flowchart-76aa2c17-7e53-479a-8f64-735ab1bc5be3\" target=\"_blank\" rel=\"noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>CREATE THIS CHART TEMPLATE<\/b><\/button><\/a><\/center><\/p>\n<h3>Step 8: Brainstorm process exceptions or disruptors<\/h3>\n<p>Your processes will smoothly run 90% of the time. However, it might need to adapt to some exceptions in some future processes.<\/p>\n<p>For example,\u00a0a waiter\u00a0will usually seat guests and give menus afterward.\u00a0But they can make an exception for guests who have reserved and ordered their food online.<\/p>\n<p><a href=\"https:\/\/venngage.com\/templates\/diagrams\/simple-customer-ordering-process-flowchart-ba9105f7-d3d6-4952-8265-7b715be60248\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-49518\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Restaurant-Food-Ordering-Flowchart.png\" alt=\"process documentation\" width=\"600\" height=\"464\" data-darkreader-inline-boxshadow=\"\" \/><\/a><\/p>\n<p><center><a href=\"https:\/\/venngage.com\/templates\/diagrams\/simple-customer-ordering-process-flowchart-ba9105f7-d3d6-4952-8265-7b715be60248\" target=\"_blank\" rel=\"noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>CREATE THIS CHART TEMPLATE<\/b><\/button><\/a><\/center><\/p>\n<p>Some exceptions are more complex than the initial example. Thus, you can use this three-step list to effectively handle exceptions for your business process documentation.<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>List potential disruptors:<\/b> Review your process objectives and outputs. Identify the possible objects and events that might cause disruptions. Lastly, list these disruptions.<\/li>\n<li style=\"font-weight: 400;\"><b>Create solutions:<\/b> Create sub-steps to solve these disruptions from the optimal path. Then, assign these sub-steps to the process activity disruptor it intends to solve or optimize.<\/li>\n<li style=\"font-weight: 400;\"><b>Review solution efficacy:<\/b> Did the solution solve the issue 100%? Use measurable parameters that help you measure the solution&#8217;s performance.<\/li>\n<\/ul>\n<h3>Step 9: Review and test the process<\/h3>\n<p>Before implementing the process, gain feedback from all the team members involved in the process and look for areas of improvement.<\/p>\n<p>Once done, employees can start the process implementation and measure its effectiveness along the way. Processes should be reviewed regularly to optimize job productivity and efficiency.<\/p>\n<p><a href=\"#toc\"><strong>Return to Table of Contents<\/strong><\/a><\/p>\n<h2 id=\"4\">Process documentation templates and examples<\/h2>\n<p>Here are a few templates to help you visualize your process documentation with numerous approaches.<\/p>\n<p><a href=\"https:\/\/venngage.com\/templates\/diagrams\/medical-complaint-resolution-process-flow-chart-1614c1a8-1de3-4299-9668-594c174e957b\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-49525\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Medical-Complaint-Flowchart.png\" alt=\"process documentation\" width=\"600\" height=\"388\" data-darkreader-inline-boxshadow=\"\" \/><\/a><\/p>\n<p><center><a href=\"https:\/\/venngage.com\/templates\/diagrams\/medical-complaint-resolution-process-flow-chart-1614c1a8-1de3-4299-9668-594c174e957b\" target=\"_blank\" rel=\"noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>CREATE THIS CHART TEMPLATE<\/b><\/button><\/a><\/center><\/p>\n<p>This complaint resolution flowchart is better used for more complicated processes that require multiple steps with different scenarios.<\/p>\n<p>You can customize this process documentation template for your own company&#8217;s complaint resolution process, or use it for any other more complex processes.<\/p>\n<p>Or take a look at this business process diagram:<\/p>\n<p><a href=\"https:\/\/venngage.com\/templates\/infographics\/5-step-cycle-8f3ab343-255e-4d50-b974-2c6dfd040c32\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-49526\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documention-Product-Design-Process.png\" alt=\"process documentation\" width=\"600\" height=\"600\" data-darkreader-inline-boxshadow=\"\" \/><\/a><\/p>\n<p><center><a href=\"https:\/\/venngage.com\/templates\/infographics\/5-step-cycle-8f3ab343-255e-4d50-b974-2c6dfd040c32\" target=\"_blank\" rel=\"noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>CREATE THIS INFOGRAPHIC TEMPLATE<\/b><\/button><\/a><\/center><\/p>\n<p>This is an excellent starting diagram you can use to document processes, especially for short processes.<\/p>\n<p>You can fully swap out all the assets in the 5-step cycle to fit your process documentation needs. Upgrade to a <a href=\"https:\/\/venngage.com\/blog\/business\" target=\"_blank\" rel=\"noopener\">Business<\/a> plan to use <a href=\"https:\/\/venngage.com\/blog\/my-brand-kit\/\" target=\"_blank\" rel=\"noopener\">My Brand Kit<\/a> and have all your process documents reflect your brand guidelines.<\/p>\n<p>If you&#8217;re in need of more <a href=\"https:\/\/venngage.com\/blog\/flowchart-examples\/\">process flowchart examples<\/a>, here&#8217;s another one:<\/p>\n<p><a href=\"https:\/\/venngage.com\/templates\/diagrams\/teal-escalation-process-flowchart-e2395a40-1d9c-433d-a31c-e7a2084abeea\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-49527\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Teal-Escalation-Flowchart-1.png\" alt=\"process documentation\" width=\"600\" height=\"927\" data-darkreader-inline-boxshadow=\"\" \/><\/a><\/p>\n<p><center><a href=\"https:\/\/venngage.com\/templates\/diagrams\/teal-escalation-process-flowchart-e2395a40-1d9c-433d-a31c-e7a2084abeea\" target=\"_blank\" rel=\"noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>CREATE THIS CHART TEMPLATEE<\/b><\/button><\/a><\/center><\/p>\n<p>This template is the best among all our suggested process documentation templates because it clearly indicates the start and end of your process documentation. Plus, it&#8217;s an excellent decision-making diagram for any branching process activity.<\/p>\n<p><strong>For more process documentation templates, check out the post: <a href=\"https:\/\/venngage.com\/blog\/20-process-documentation-templates-for-workflows-sops\/\" target=\"_blank\" rel=\"noopener\">20+ Process Documentation Templates for Workflows and SOPs<\/a><\/strong><\/p>\n<p><a href=\"#toc\"><strong>Return to Table of Contents<\/strong><\/a><\/p>\n<h2>In summary:\u00a0Documenting processes with visuals can\u00a0make them easier to follow and understand<\/h2>\n<p>Process documents don&#8217;t have to be boring and confusing. Now, you can use these tips to create the best written and visualized process documents for your project needs.<\/p>\n<p>Instead of documenting processes using Word or Google Docs which are not meant for data visualization, opt for a process documentation tool like Venngage to make sure your documented processes are engaging and easy to grasp.<\/p>\n<p>Simply sign up for a Venngage account and start customizing your own process document. It&#8217;s free to get started.<\/p>\n<p><center><a href=\"https:\/\/infograph.venngage.com\/register\" target=\"_blank\" rel=\"nofollow noopener\"><br \/>\n<button class=\"btn-cta\" data-darkreader-inline-color=\"\" data-darkreader-inline-boxshadow=\"\" data-darkreader-inline-bgimage=\"\" data-darkreader-inline-bgcolor=\"\"><b>START CREATING FOR FREE<\/b><\/button><\/a><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Businesses of all sizes rely on processes to keep them function smoothly. As your business grows, there are more processes involved and it&#8217;s more complicated to keep all employees updated of the changes. This is where process documentation comes in handy. In this brief guide to process documentation, we&#8217;ll explore what process documentation is, why [&hellip;]<\/p>\n","protected":false},"author":92,"featured_media":49523,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false},"categories":[95,608],"tags":[263],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Learn what process documentation is, why your business needs it and how to create an engaging process document for your teams, with Venngage.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/venngage.com\/blog\/process-documentation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Guide to Process Documentation [+ Templates] - Venngage\" \/>\n<meta property=\"og:description\" content=\"Learn what process documentation is, why your business needs it and how to create an engaging process document for your teams, with Venngage.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/venngage.com\/blog\/process-documentation\/\" \/>\n<meta property=\"og:site_name\" content=\"Venngage\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Venngage\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-12T15:17:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-21T14:02:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Blog-Header.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@venngage\" \/>\n<meta name=\"twitter:site\" content=\"@venngage\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Daleska Pedriquez\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/venngage.com\/blog\/#website\",\"url\":\"https:\/\/venngage.com\/blog\/\",\"name\":\"Venngage\",\"description\":\"Learn to Communicate with Data\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/venngage.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/venngage.com\/blog\/process-documentation\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Blog-Header.png\",\"contentUrl\":\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Blog-Header.png\",\"width\":1024,\"height\":576,\"caption\":\"process documentation templates\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/venngage.com\/blog\/process-documentation\/#webpage\",\"url\":\"https:\/\/venngage.com\/blog\/process-documentation\/\",\"name\":\"A Guide to Process Documentation [+ Templates] - Venngage\",\"isPartOf\":{\"@id\":\"https:\/\/venngage.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/venngage.com\/blog\/process-documentation\/#primaryimage\"},\"datePublished\":\"2021-08-12T15:17:13+00:00\",\"dateModified\":\"2025-08-21T14:02:51+00:00\",\"author\":{\"@id\":\"https:\/\/venngage.com\/blog\/#\/schema\/person\/237f119f9656c9a22d566094cbf047a3\"},\"description\":\"Learn what process documentation is, why your business needs it and how to create an engaging process document for your teams, with Venngage.\",\"breadcrumb\":{\"@id\":\"https:\/\/venngage.com\/blog\/process-documentation\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/venngage.com\/blog\/process-documentation\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/venngage.com\/blog\/process-documentation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Blog\",\"item\":\"https:\/\/venngage.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Data Visualization\",\"item\":\"https:\/\/venngage.com\/blog\/category\/data-visualization\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"A Brief Guide to Process Documentation [With Templates and Examples]\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/venngage.com\/blog\/#\/schema\/person\/237f119f9656c9a22d566094cbf047a3\",\"name\":\"Daleska Pedriquez\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/venngage.com\/blog\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/214e75543ee8534eeb23470f2912ebd7?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/214e75543ee8534eeb23470f2912ebd7?s=96&d=mm&r=g\",\"caption\":\"Daleska Pedriquez\"},\"description\":\"Daleska Pedriquez was a marketing manager at Venngage. She is a versatile expert with a broad skill set covering SEO, digital marketing, project management, and healthcare education. Her comprehensive knowledge allows her to create impactful strategies that drive online visibility, improve project efficiency, and offer valuable insights in healthcare education. Daleska\\u2019s expertise empowers businesses and professionals to thrive in a digital-first world through effective and data-driven approaches.\",\"url\":\"https:\/\/venngage.com\/blog\/author\/daleska\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"description":"Learn what process documentation is, why your business needs it and how to create an engaging process document for your teams, with Venngage.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/venngage.com\/blog\/process-documentation\/","og_locale":"en_US","og_type":"article","og_title":"A Guide to Process Documentation [+ Templates] - Venngage","og_description":"Learn what process documentation is, why your business needs it and how to create an engaging process document for your teams, with Venngage.","og_url":"https:\/\/venngage.com\/blog\/process-documentation\/","og_site_name":"Venngage","article_publisher":"https:\/\/www.facebook.com\/Venngage","article_published_time":"2021-08-12T15:17:13+00:00","article_modified_time":"2025-08-21T14:02:51+00:00","og_image":[{"width":1024,"height":576,"url":"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Blog-Header.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_creator":"@venngage","twitter_site":"@venngage","twitter_misc":{"Written by":"Daleska Pedriquez","Est. reading time":"9 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/venngage.com\/blog\/#website","url":"https:\/\/venngage.com\/blog\/","name":"Venngage","description":"Learn to Communicate with Data","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/venngage.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","@id":"https:\/\/venngage.com\/blog\/process-documentation\/#primaryimage","inLanguage":"en-US","url":"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Blog-Header.png","contentUrl":"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/08\/Process-Documentation-Blog-Header.png","width":1024,"height":576,"caption":"process documentation templates"},{"@type":"WebPage","@id":"https:\/\/venngage.com\/blog\/process-documentation\/#webpage","url":"https:\/\/venngage.com\/blog\/process-documentation\/","name":"A Guide to Process Documentation [+ Templates] - Venngage","isPartOf":{"@id":"https:\/\/venngage.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/venngage.com\/blog\/process-documentation\/#primaryimage"},"datePublished":"2021-08-12T15:17:13+00:00","dateModified":"2025-08-21T14:02:51+00:00","author":{"@id":"https:\/\/venngage.com\/blog\/#\/schema\/person\/237f119f9656c9a22d566094cbf047a3"},"description":"Learn what process documentation is, why your business needs it and how to create an engaging process document for your teams, with Venngage.","breadcrumb":{"@id":"https:\/\/venngage.com\/blog\/process-documentation\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/venngage.com\/blog\/process-documentation\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/venngage.com\/blog\/process-documentation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Blog","item":"https:\/\/venngage.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Data Visualization","item":"https:\/\/venngage.com\/blog\/category\/data-visualization\/"},{"@type":"ListItem","position":3,"name":"A Brief Guide to Process Documentation [With Templates and Examples]"}]},{"@type":"Person","@id":"https:\/\/venngage.com\/blog\/#\/schema\/person\/237f119f9656c9a22d566094cbf047a3","name":"Daleska Pedriquez","image":{"@type":"ImageObject","@id":"https:\/\/venngage.com\/blog\/#personlogo","inLanguage":"en-US","url":"https:\/\/secure.gravatar.com\/avatar\/214e75543ee8534eeb23470f2912ebd7?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/214e75543ee8534eeb23470f2912ebd7?s=96&d=mm&r=g","caption":"Daleska Pedriquez"},"description":"Daleska Pedriquez was a marketing manager at Venngage. She is a versatile expert with a broad skill set covering SEO, digital marketing, project management, and healthcare education. Her comprehensive knowledge allows her to create impactful strategies that drive online visibility, improve project efficiency, and offer valuable insights in healthcare education. Daleska\u2019s expertise empowers businesses and professionals to thrive in a digital-first world through effective and data-driven approaches.","url":"https:\/\/venngage.com\/blog\/author\/daleska\/"}]}},"_links":{"self":[{"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/posts\/49493"}],"collection":[{"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/users\/92"}],"replies":[{"embeddable":true,"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/comments?post=49493"}],"version-history":[{"count":22,"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/posts\/49493\/revisions"}],"predecessor-version":[{"id":105563,"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/posts\/49493\/revisions\/105563"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/media\/49523"}],"wp:attachment":[{"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/media?parent=49493"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/categories?post=49493"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/venngage.com\/blog\/wp-json\/wp\/v2\/tags?post=49493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}